Service and Commissioning Technician (m/f/d)

Who we are

Innok Robotics is one of the market and technology leaders in autonomous mobile robots (AMRs). Our robots not only drive indoors, but also outdoors and multi-terrain - even in problematic ground conditions. Snow and rain are also no problem for our AMRs. 
We develop and produce advanced AMR solutions primarily for industrial and logistics companies, as well as numerous other sectors. Our customers include renowned companies such as Daimler, Hilti, e.on, Kali+Salz AG and Kubota. We are currently discussing AMR projects with BASF, ZF, BOSCH and Volvo, among others. 
In parallel to current successful, extensive venture capital growth financing, we are now looking for new motivated colleagues to expand our experienced sales team in order to further drive our scale-up, specifically our company growth of over 100% per year. 

You can find more information about Innok Robotics and our team here.

Your role

You ensure that our robots don't just arrive at the customer's site — they make a lasting impression:

• Program our robotic vehicles using a graphical interface, not classic coding
  
  
• Optimization and further development of existing robot functions
  
  
• Prepare and support technical acceptance tests
  
  
• Instruction and training of customers and partner companies
  
  
• Analyze and resolve malfunctions, preferably via remote support and, otherwise, on site
  
  
• Participate in planning and designing deployment locations for our robots
  
  
• Analyze and continuously improve our service and commissioning processes
  
  
• Close collaboration with product development and commissioning teams to further develop our robot platforms

You will work with real high-tech equipment that operates outdoors in real-world environments, not in a lab.

What sets you apart

• Completed technical vocational training, ideally in service or commissioning
  
  
• Experience with the commissioning, maintenance, or modification of technical systems or equipment
  
  
• Enjoy independent work at customer sites and explaining complex technology
  
  
• Possess a very good technical understanding of mechanics, electrical engineering, and computer science
  
  
• Initial exposure to robotics or automation is a plus
  
  
• Proficient in German and English
  
  
• Willingness to travel primarily within Germany and possess a Class B driver’s license

What we offer

• Large scope for creativity: Your ideas will directly influence our products and processes.
  
  
• Market-leading technology: We offer mobile outdoor robotics at the highest level.
  
  
• Strong team: Open communication and short decision paths mean you matter from day one!
  
  
• Innovation instead of corporate bureaucracy — your opinion is welcome!
  
  
• Personal and professional development: We actively support your goals.
  
  
• Attractive conditions:
  • 30 days of vacation
  • Flexible working hours
  • Travel time = Working time
    
    
• Success Participation (VSOP): Every employee has the opportunity to receive company shares and benefit directly from the company’s growth.
  
  
• Top equipment: Company vehicle, notebook, tablet, and smartphone
  
  
• Team events, drinks, and snacks — because collaboration should be fun, too!