FAQ

• How does the installation work?

  • Step 1: Mapping the environment using a terrestrial, high-resolution 3D scanner
    Step 2: Creation of a 2D navigation map
    Step 3: Setting up the location
  • Creating ("learning") the main routes together with the customer
  • Setting up the refuelling and charging stations
  • Creation of the first 30 casting locations together with the customer
  • Definition of the casting patterns together with the customer
  • Test runs together with the customer

• How does the charging process work?

  - Innok uses lithium-ion batteries so that the RAINOS can be in operation for up to 14 hours (depending on payload and route)
  
  - The RAINOS is charged by cable or autonomously via an inductive charging station (advantage: no personnel required)
  
  - Charging time: approx. 4-6 hours

• Which languages can be selected for the Innok Cockpit?

  - The Innok Cockpit is currently available in the following languages:
  
  - English
  
  - German
  
  - Innok Cockpit is browser-based and can therefore also be translated into other languages using the browser's automatic translation function. We cannot guarantee the correctness of the translation in this case.

• Does the RAINOS recognise people and objects?

  • In short: the Rainos recognises every movement at a height of just 20 cm. - -
  • Even the nimblest feet don't escape the scanner! Safety first! The robot reduces its speed as soon as an obstacle even approaches or comes from the side.
  • Automatic stop in the event of an obstacle (INDUROS example video)
    A built-in high-precision laser scanner with a visibility range of at least 20 m and a viewing angle of -15° to +15°
  • Automatic deceleration when obstacles are detected 
  • Bypasses are not programmed as standard and are not recommended for safety reasons
  • Permanent obstacle must be bypassed by remote control (or a bypass route is defined in the user interface).

• How does the refuelling process work?

  • The robot refills the tank with water autonomously
  • Refilling process: max. 1 minute
  • Capacity of the tank station container: 300 litres
  • Installation requirements: Water connection & foundation (or comparable)
  • Advantage: No power connection required, as a solar panel with lithium battery is used for the control and the water is refilled via the line pressure

• How many refuelling stations are needed?

  • Recommendation: one refuelling station per hectare (100m x 100m)
  • Depending on various factors such as grave density and water connections
    
    
  • Advantage of several refuelling stations: shorter distances for refuelling. Even more graves can be watered.

• What maintenance work needs to be carried out?

  • The RAINOS is low-maintenance
  • Depending on operation, the water filter, scanner surfaces, spout openings and tyre pressure must be checked.
  • Minimal time required

• What happens in the event of theft?

  • An activated RAINOS can be roughly located at any time via the mobile phone cell in which it is located.
  • In addition, autonomous operation at another location is not possible without a stored map.
  • Theft is also difficult due to the weight and size of the robot.

• Can the RAINOS also be used during the day?

  • Can the RAINOS also be used during the day? It is also possible to use the RAINOS during the day
  • Prerequisite: additional scanner, defined rules at the cemetery, customised programming
  • Our recommendation: RAINOS is best used at night
  • Advantages at night:
  • Lower degree of evaporation. Water savings of 20-30% possible.
  • Reverent watering; no people are disturbed
  • Protection of plants and existing crops
    Better water absorption of the soil

• How do set-up and service work in remote locations and/or locations far away from Innok?

  • Our technicians arrive on site, use a special scanner to create an initial map, which is then completed with ToDo points.
  • Having problems? Our support team will connect to the device and solve the problem. 
  • If problems cannot be solved in this way, one of our technicians will visit you.
  • Innok is also currently building up a comprehensive partner network in the DACH region. There will also be regional service points here in the future.

• How does the authorisation process work? What do authorities and cemetery administrations think about robotics?

  • The cemetery administration is the first point of contact for authorisation
  • As a rule, approval is an easy procedure and is granted informally at the cemetery's own discretion, as the advantages of well-maintained and optimally watered graves are also obvious to the relevant authorities and safety during operation is the top priority.
  • Cemetery administrations are generally open to the new modern (and water-saving) technology.
  • Authorisations have already been granted in Regensburg, Hamburg, Leipzig, Ludwigshafen, Pforzheim, Nuremberg and many other German cities and municipalities. The first robot is also in use in Switzerland.